The Grand Launch

23 09 2009

Well, we finally got there!
I am more exhausted than I have ever been – well, than I have been since the last 48-hour-without-sleep trip to South America. It is mental exhaustion not just physical, although I had blissfully forgotten what standing on a market stall for nearly 9 hours in the cold does to your legs!
The last week in the run up to Launch Day could not really have been more hectic, and I honestly begun to believe things were conspiring against me. First I failed my bike test, meaning that Carl is in charge of driving the Ape still – I still have no license. Extra ‘practice’ on a borrowed bike resulted in further confidence-shattering disaster – bruised ankles and bent handlebars. Then I found out that the Ape STILL wasn’t finished – the generator was still overheating, and the fans intended to cool it all down had still not been put in. Friday was a very saddening memorial service for a much missed friend and a trip to Sheffield, and then we were into The Last Weekend.

Still no generator coolers.

Tom and Annie got married (YAY!) and I nearly ’swooned’ dramatically during the speeches in what I can only imagine was an attack of nervous exhaustion. Sunday was spent with me feeling utterly terrible and unable to put my weight on my mysteriously swollen ankle (for once, nothing to do with drunken activities – swooning incident put paid to my drinking!) – BUT Jamie worked overtime and finally got our generator going at a temperature that didn’t make the fuel tank go pop. So we finally got the Ape home (Carl still describes the white-knuckle driving experience as a ‘learning curve’), practiced a few coffees for appreciative neighbours, discovered I’d completely lost the knack of foaming milk, Ape got stored in its own warm little nest of a garage, and we spent til 11.20pm frantically making sandwiches and baking cakes.

With an inhumanely early start, Launch Day finally dawned. The lovely Carl stayed around all day to look after me as well as drive the 200 yards from the garage to the market square, (memo to self: I can probably push it, if all else fails!). One very reassuring thing was how easy the Ape is to set up. I do love my Ape. Genny gets fired up, cools the fridge, heats the espresso machine and while it is doing all that, I can grind some coffee and get the filter machine a-dripping. Everything else sits in nice little jars on shiny new shelves, and even the cash register can be folded neatly away in its own drawer. The genny is also very clever in that if we don’t need it running at full power, it doesn’t run at full power, so it gets quieter if it’s not being used. The only slight caveat is that the espresso machine is on a thermostat, and it took me most of the day to get used to the generator powering up seemingly at random as the coffee machine warmed itself up again. But overall, a happy little Ape.

And we had a great day. My milk foaming skills returned, magically. It could have been better – it was Monday, and it was raining, and we would have done much much better if everyone who gave me/the ape strange looks actually bought coffee. But, as one Ape-admirer and coffee enthusiast pointed out that people need to get used to us being there. The Ape is distinctive, but if we keep going back week after week, hopefully we’ll get a following. Only one way to find out!

We did get lots and lots of positive comments; I sold an uber-coffee to a total stranger who didn’t really know what he was buying, and even he was impressed! A guy from Drury coffee appeared as if from nowhere and gave me lots of free samples and offered his espresso machine repair service, if ever required. He also complemented me on my neat dry little coffee pucks, which did much for my ego. As ever, the cake disappeared pretty quickly. And big thank yous to all the wonderful supportive people (cake eaters) who came to visit me,or who sent me lovely good-luck messages. Jo and Graeme even brought me a little ape to go on top my grinder!

So, having almost recovered from my tiredness, I am feeling good about Doctor Coffee’s. We finally got there! It feels like this has been such a long time coming, and it’s so exciting that its all finally happening! Worth all the stress, I think. :-) Now excuse me while I sleep until next Monday!

Isn't is a cute little Ape?

Isn't is a cute little Ape?





Genuine Italian Quality?

1 06 2008

(NB: This is a follow up for uni – I started a discussion on here a while ago asking why coffee is perceived to be Italian at least in the UK. These are just some thoughts and experiences on that topic)

Walking round Darlington town centre gives you a relatively large selection of places to get cups of coffee. There are numerous ‘traditional tea rooms’ where coffee is an afterthought, and greasy-spoon cafes who will do instant Nescafe in a polystyrene cup. And then there is two Costas, a Caffe Nero and the brand new Starbucks. So far, so uninteresting. Darlington does boast a few independent cafes, however: The Voodoo Cafe which I am still too biased to express an opinion about, Coffee Bamber – an expensive-looking place which, commendably, only sells FairTrade coffee, and “Coffee @ Elliotts.” This company actually has two branches now on either side of town, and I decided to try it out.
Coffee @ Elliotts is done out quite attractively, all art deco with huge chandeliers, ornate mirrors, heavy wooden furniture and the odd bust dotted around on shelves. There are also lots of sepia pictures of old style continental pavement cafes with titles in… French?
This is surprising. I had honestly expected the elusive Elliott to pretend to be Italian. Costa claims to serve Italian-style coffee, Caffe Nero are so Italian they’ve even added the extra ‘f’, Starbucks was apparently inspired by Italian espresso bars… Admittedly, I don’t know enough about Coffee Bamber to know if it claims Italianess or not, and I tried to make the Voodoo Cafe as Latino as possible, but otherwise it is a safe presumption that most coffee shops have some Italian connection. Elliotts does serve espresso, cappuccinos, lattes, and all the rest, but also apparently sell ‘coffee’ as well, without giving it an Italian identity. All drinks come in ‘regular’ or ‘large’ as opposed to ‘grande’ or even ‘venti’. Although the emphasis is on coffees, they also serve panninis and biscottis, but also plain sandwiches, cakes and jacket potatoes. None of which sound particularly continental.

The coffee at Elliott’s wasn’t bad at all, and was actually cheaper than the bigger chains. And then I found out why – they were using a Bean-to-Cup machine, which is about the same size as a Gaggia espresso maker and works on the same principle, but doesn’t require the same human input. This machine will make espresso-based coffee, but only requires that you fill it up with beans, water and fresh milk in different compartments, and press the right button depending on what you want. It presses the coffee and steams the milk all by itself, and the ‘barista’ just has to put a cup underneath.

This makes the coffee cheaper – not because it is cheaper to run, or cheaper on staff costs; the baristas are still there to bring your coffees to you and cash up etc. It is cheaper, I think, because it requires less skill to produce. And also, less showmanship. Making coffee like this, looks easier to anyone watching. Therefore, value cannot be added to it by making it look more skilled. The process does not look sufficiently complex to warrant charging more to compensate for the skilled labour involved. This sort of coffee is less of a luxury.

This does not mean, however, that anyone could do it. It is still highly unlikely for many people to have a bean-to-cup machine at home, and so the luxury of having someone make it for you is still there. Even with a machine like that, there still has to be some product knowledge involved. An example is that the coffee from Interval bar at Sheffield university also comes from a bean-to-cup machine, just like at Elliotts. Elliotts coffee is infinitely better tasting however. Baristas still need to know how to maintain the machine, set it to the right temperatures and pressure, and what coffee to put in it. Elliotts coffee tasted as good, if not better, than Caffe Nero’s equivalent, whereas the coffee at Interval is somewhere between burnt and stale and possibly flavoured with ground up car tyres. This, to me, implies that there is more to making coffee than just which machine you choose.

As shown by the Barista Championships, there is a lot of skill, art and showmanship that goes in to making espresso based coffees, and the fact that these competitions, and this style of coffee-making are still so popular implies that it is still what consumers want – there must be a specific selling point to make the coffee shops invest in Gaggia machines and in training their staff. If the bean-to-cup machines were as good – and they are quicker, more efficient and dare I say it, convenient, then Starbucks and Nero would use them and the art of the barista wouldn’t be so called for. Something has to make the ‘real’ espresso coffees of higher quality.

I would argue that it is the Italianess that is that selling point. Italianess is part of the ‘experience’ which the big brands are so keen to promote. Caffe Nero, for instance, want to offer the experience of a old fashioned Italian espresso bar and continental cafe. It gives the coffee, and this ‘experience’ an identity, which is very important to the brand, Being ‘Italian’ not only makes the place sound sophisticated and if not exotic, then certainly different to the quaint English tea rooms, it also adds an element of performance. Espresso was invented and perfected in Italy, the first espresso machines were designed and patented by Italians. This style also happens to require more skilled human input, more visual techniques and as such, more labour. Increasing the labour involved increases the value of the end-product, the customer perceives it to be of better quality entirely because of the added labour-value, and so espresso coffees become more expensive. This could be the main reason why coffee shops, like Coffee @ Elliotts become Italian, when they are on Darlington high street, run by Americans and get their coffee beans from Brazil.