Identity Crisis

20 11 2009

The Best Thing Ever has recently happened to me, but as a side effect from that, The Most Ironic Thing Ever has also happened.

Right now I am sprawled on the couch getting annoyed at the vile little Tory on Question Time, it’s 11.30pm and I am contemplating eating cold enchiladas – I needed BEANS tonight. This may be because I am pregnant. At 11 weeks gone, I am just about getting my head round the idea, but I remain amazed not only at the wide ranging ’side effects’ but also at which the side effects kicked in. I have now been feeling sick constantly for nearly two months, and have absolutely no energy to do anything (hence lack of blogs recently), which is none too pleasant. I am also eating like a hippo, with odd requests for Arctic roll, cheap greasy pork pies, rhubarb yoghurt, crispy seaweed and stuffed olives….

But by far the worst pregnancy symptom, and bringing us nicely back on to the blog topic – is that I have completely and utterly gone off coffee!!!! This is devastating. Back in the good old days (September) I would want, nay, need a cup within half an hour of getting out of bed. On an average day, I’d then drink another 4 or 5 cups. I’d actually get headaches when I was prevented from doing so. Everytime I got remotely thirsty – or even just bored, I’d think “coffee!. Not any more. Now, I don’t have any desire for the stuff at all. I haven’t had a cup in weeks, and not really noticed. (Although, it does occur that this may account for my chronic lack of energy). I tried to force myself to drink some – just a latte, on the Doctor Coffee van the other day, just to make sure the machine was calibrated right for the day, and two mouthfuls of it made me wretch! Not a great advert for my business, but sadly it does mean that espressos are going to have to be checked by eye and stop watch alone. Or Carl.

I am having an identity crisis… no coffee, no booze, having to admit that I can’t do everything I want to because I can only stay awake for twelve hours right now…. This is Not Bel. And I do not like it one little bit.

*sigh* I KNOW it’ll all be worth it eventually, but the coffee thing really unsettles me. I don’t recognise myself!





Londoncentric Coffee Shops.

7 10 2009

Now don’t get me wrong, dear reader, I do like London, really. Just because I moved as far north as I possibly could as soon as I was able to, and just because I’ve never spent more than a couple of days there since, and just because I have temper tantrums and panic attacks every time I have to pay something there – doesn’t necessarily mean I hate it. Some of my best friends are Londoners! My friends, however, do not live in the particular area of London that I am concerned with today. I don’t know anyone who does. We are not fashionable enough, it seems.

Running Doctor Coffee’s Cafe (and thus, trying desperately to promote the business) gives me justification to immerse myself in the world of Social Networking for what feels like hours every day. Doctor Coffee can be found on Twitter, Facebook and LinkedIn, as well as this blog, for all you cybergeeks. Thanks to one or other of these sites, I get regular updates from James Hoffman at Square Mile coffee, the 2007 World Barista Champion. Since I can actually claim I’ve at least met the guy, I clicked on it, only to watch this little clip on Youtube:

Independent Coffee Shops

This Really Really Annoyed me. I can’t rationalise my reaction, but the footage in this does fuel my dislike of London. ALL the coffee shops featured in this film are inside central London,  with Square Mile and one other being the furthest out. The whole video tries to suggest that gourmet espresso, and independent coffee shops are on the rise, and also that us Brits are becoming more accustomed to drinking excellent coffees. I’d like to think that is true; there is certainly a (small) backlash against chain coffee shops, and I do think people are becoming more aware of what is available. However, this clip merely demonstrates that people within a few square miles (ahem) in the capital know what a flat white is.
To be fair, the accompanying article in the Guardian does venture outside the M25… the nearest independent coffee shop to us worth mentioning is apparently in Scarborough. Or Edinburgh. (although, as has been pointed out to me this morning, Edinburgh is just another London borough given you can fly there in less time than it takes to get across London on the tube. And yes I am well aware I’ve just pissed off an entire nation!). Nothing about the wondrous Gusto Italiano in Sheffield, nothing about Pumphreys in Newcastle, Java in Whitby…. Apparently the whole of Wales is devoid of coffee as well.

Ten of the best UK coffee shops | Travel | guardian.co.uk

Aside from the Londoncentricity of the Guardian colomnists (and let’s face it, that shouldn’t really be a surprise!)  the other striking thing in these pieces are the type of coffee shop owner featured. All are, at a guess, about my age – late 20s. Does this mean no-one over 35 makes coffee anymore? Far removed from the image of the aging moustachio’d Italian master roaster. Also, a number of the places featured are run by Australians and New Zealanders. Obviously the original Flat White’s has spawned clones. (In case you are wondering, a flat white is just a latte without so much foam, or cafe au lait made with espresso, or, in fact, coffee with milk!). I also have another article from the London Lite paper: HERE that frequently mentions the “triple ristretto” – another Australian custom, or so I am told by the Geordie Barista trainer, that uses just the first few seconds of the espresso shot, so even a triple is not much larger than an espresso. Very very strong tasting, but sweeter as you stop the flow before you get all the bitter notes. Implying that Australians, and presumably now us Brits as well, prefer sweeter espressos than the ‘traditional’ Italian, longer, more bitter equivalent. We had ‘Ristrettos’ on the menu at Caffe Nero. I NEVER had to serve one in this entire time I worked there. The new assistant manager confirms that, as memory serves, she has only made one in the 18 months she’s worked there. I haven’t bothered with them for Doctor Coffee’s, and no-one has complained, or even noticed. Proof enough, maybe, that this ‘new’ love of gourmet coffees hasn’t yet reached Darlington.  Again though, this is nothing new. Another fellow blogger points out the rise in Ozzie and Kiwi owned coffee shops in London, in 2008.

Did you put garlic?: Independent Cafés/Coffee Houses
So, who exactly are these Londoners, clustering around the few gourmet, antipodean coffee shops, swigging flat whites and triple ristrettos? Are they even the newly-coffee educated British, or are they all Australian ex-pats? Whatever I write, I am at risk of stereotyping. From personal experience then, I visited TomTom and Monmouths coffee shops when last in London. Monmouths offered truely excellent coffee, but it was difficult to assess their clientele because of the enormous queue and the fact that their Covent Garden shop only does take-out. TomTom, in Victoria, fitted the above descriptions exactly. Run by a chatty, friendly Australian, they served me possibly the best coffee I’ve ever had (although I insisted on drinking filter, rather than anything espresso based, so the quality was in the coffee’s origins rather than in the barista’s skill). The small shop was full of, to my mind, London stereotypes. I chatted to a bloke working ‘in Sales’ who was a little concerned about visiting a client ’south of the river’. I kid ye not. There was also a very loud bearded bloke, mid-30s,brandishing the Guardian, talking about growing his own vegetables and house prices. The woman next to me bemoaned having to leave her cats alone for a few days while she went to Hampshire for her sister’s wedding. Outside the shop were a line of commuter-scooters and even a GeeWhiz car. Hopefully this gives you the general idea. That said, I am the right age group, I don’t wear designer glasses or flannel shirts or beards (often), but I do own and love my commuter-scooter, I do read the Guardian, I do grow my own veg, I do appreciate good coffee and have (just) enough disposable income and the sort of job that allows me to languish all day in posh coffee shops. I am, in short, horribly middle-class and British. And a part of me does wish there were some of these places near where I live. Sometimes stereotypes ring true.

A friend and colleague, and fellow coffee geek at Sheffield believes that one of the main customer bases for this type of shop are “hipster cyclists” – the incredibly trendy, fit, young “trendy eye-glass wearing, flannel shirt sporting beardos”, (his words, not mine) – concientious local commuters, couriers and messengers, needing a caffeine boost to get them around central London on two wheels. Indeed, this idea is reinforced by the film, which mentions one of the new coffee shop owners cycling out of his way to visit Flat White in Soho, on route to Islington. Given these coffee shops are all clustered in such a small area, we thought we could design a ‘Great Hipster Cycle Route’; a trail around London encompassing all the new coffee shops. It wouldn’t really be a long trip!
As I do not yet have the GIS skills required to map the hipster-coffee-cyclist’s usual commute, and my geographical grasp of London Above is severely limited (London to me basically doesn’t make sense unless you are underneath it) – I have started with a cropped tube map. The “unfashionable parts” of London have been cut off the map. Why would anyone be interested in Hounslow, Ickenham, Canning Town, Epping, Upminster or even Wimbledon or Richmond, when there is obviously no coffee there? I doubt the fixed-wheel cyclists dare venture to these far-flung areas.The coffee shops are marked as numbers, then listed below. I aim to go Darn Sowf soon and research this further (while, of course, sampling coffees from all these places.) An updated, London-Above map and full cycle route will be available soon! Watch this space, grow your beard, remortgage your house and get pedaling in preparation!

The Great Hipster Coffee Routel

The Great Hipster Coffee Route

1 – Square Mile Coffee Roasters
2. Monmouth’s Coffee Company
3. Ginger and White
4. Dose Espresso
5. Lantana
6. The Espresso Room
7. Fernandez and Wells
8. Climpson and Sons
9. Bea’s of Bloomsbury
10. TomTom
11. Tina We Salute You
12. Flat White
13. Taste of Bitter Love





The Grand Launch

23 09 2009

Well, we finally got there!
I am more exhausted than I have ever been – well, than I have been since the last 48-hour-without-sleep trip to South America. It is mental exhaustion not just physical, although I had blissfully forgotten what standing on a market stall for nearly 9 hours in the cold does to your legs!
The last week in the run up to Launch Day could not really have been more hectic, and I honestly begun to believe things were conspiring against me. First I failed my bike test, meaning that Carl is in charge of driving the Ape still – I still have no license. Extra ‘practice’ on a borrowed bike resulted in further confidence-shattering disaster – bruised ankles and bent handlebars. Then I found out that the Ape STILL wasn’t finished – the generator was still overheating, and the fans intended to cool it all down had still not been put in. Friday was a very saddening memorial service for a much missed friend and a trip to Sheffield, and then we were into The Last Weekend.

Still no generator coolers.

Tom and Annie got married (YAY!) and I nearly ’swooned’ dramatically during the speeches in what I can only imagine was an attack of nervous exhaustion. Sunday was spent with me feeling utterly terrible and unable to put my weight on my mysteriously swollen ankle (for once, nothing to do with drunken activities – swooning incident put paid to my drinking!) – BUT Jamie worked overtime and finally got our generator going at a temperature that didn’t make the fuel tank go pop. So we finally got the Ape home (Carl still describes the white-knuckle driving experience as a ‘learning curve’), practiced a few coffees for appreciative neighbours, discovered I’d completely lost the knack of foaming milk, Ape got stored in its own warm little nest of a garage, and we spent til 11.20pm frantically making sandwiches and baking cakes.

With an inhumanely early start, Launch Day finally dawned. The lovely Carl stayed around all day to look after me as well as drive the 200 yards from the garage to the market square, (memo to self: I can probably push it, if all else fails!). One very reassuring thing was how easy the Ape is to set up. I do love my Ape. Genny gets fired up, cools the fridge, heats the espresso machine and while it is doing all that, I can grind some coffee and get the filter machine a-dripping. Everything else sits in nice little jars on shiny new shelves, and even the cash register can be folded neatly away in its own drawer. The genny is also very clever in that if we don’t need it running at full power, it doesn’t run at full power, so it gets quieter if it’s not being used. The only slight caveat is that the espresso machine is on a thermostat, and it took me most of the day to get used to the generator powering up seemingly at random as the coffee machine warmed itself up again. But overall, a happy little Ape.

And we had a great day. My milk foaming skills returned, magically. It could have been better – it was Monday, and it was raining, and we would have done much much better if everyone who gave me/the ape strange looks actually bought coffee. But, as one Ape-admirer and coffee enthusiast pointed out that people need to get used to us being there. The Ape is distinctive, but if we keep going back week after week, hopefully we’ll get a following. Only one way to find out!

We did get lots and lots of positive comments; I sold an uber-coffee to a total stranger who didn’t really know what he was buying, and even he was impressed! A guy from Drury coffee appeared as if from nowhere and gave me lots of free samples and offered his espresso machine repair service, if ever required. He also complemented me on my neat dry little coffee pucks, which did much for my ego. As ever, the cake disappeared pretty quickly. And big thank yous to all the wonderful supportive people (cake eaters) who came to visit me,or who sent me lovely good-luck messages. Jo and Graeme even brought me a little ape to go on top my grinder!

So, having almost recovered from my tiredness, I am feeling good about Doctor Coffee’s. We finally got there! It feels like this has been such a long time coming, and it’s so exciting that its all finally happening! Worth all the stress, I think. :-) Now excuse me while I sleep until next Monday!

Isn't is a cute little Ape?

Isn't is a cute little Ape?





Royal Geographical Society Conference – AcKnowledging Ethical Economies

2 09 2009

Last week I arrived in Manchester, dripping wet and freezing, to present my (unrehearsed, over-long) paper at the Royal Geographical Society conference, whilst wearing bike leathers. I think I made myself memorable! The conference was pretty interesting, but I ended up exhausted by the time it came to the equally cold but spectacular ride home across the Snake pass back to Sheffield. I didn’t die. This is good. There were four sessions per day, all with at least four papers in them. It was a lot to take in, and annoyingly, several sessions which I would have liked to go to, clashed with each other. What I did see though, was all useful stuff.

My paper was called “Creating the Quality market – the ethics of Direct Trade in the Central American  Coffee Industry” and was in the very interesting ‘Acknowledging Ethical Economies” section. It was difficult to judge how relevant mine was; my topic did seem to fit nicely with the original call for papers, as did all the other papers, but they were all very different. Coffee, ethical consumption as opposed to consuming ethically, Pampers nappies, and how business schools approach business ethics and corporate responsibilty. Nice to know human/economic geography is such a varied subject really.This paper was going a little bit off on a tangent from most of my thesis right now, but in all honesty, it was a bit more interesting to me that most of the stuff I am supposed to be writing at the minute and a good excuse for a subtly disguised rant. It wasn’t the best presentation I’ve ever done, so I’m trying to tidy it up a bit here, and hopefully something will be salvageable from it to go in the seemingly unending quality chapter I’m supposed to do for the thesis in… about a week. Gulp.

I do think that this ‘quality market’ is very relevant though – and the ethics of it are my main concern on a personal level, if not an academic one. I have written about quality so often, and there are so many ways of defining what ‘quality coffee’ actually is. A huge range of factors affect the coffee’s quality – from human skill in picking the berries without damaging the plants and processing it correctly, to maintaining the crop between harvests and so on; to non-human agents, the weather, the altitude, the temperature, the machinery used in processing.

Interestingly translated cupping form - I love "Not acceptable for Happiness"!

Interestingly translated cupping form - I love "Not acceptable for Happiness"!

For the sake of simplicity in the paper, I used the SCAA’s definition of ’speciality coffee’ – that is, everything that achieves more than 80 points on their cupping scale. Speciality coffee is sold with the in-built assumption that it is better quality – it is the quality that differentiates it from conventional grade coffee that only gets 60-67 points on the SCAA scale. It is how those points are awarded that is the area of concern here.

Coffee quality is tested and analysed by ‘cupping’ it – essentially, tasting it, and the process is very similar to wine-tasting. Some parts of the cupping process are as standardized as possible – same weight of coffee grounds in the same amount of water at the same temperature, same roast level etc. Cupping laboratories are virtually identical the world over. Most cupping is also done ‘blind’ – that is, the cuppers are not given the name of the producers or the region the coffee is from before tasting, to avoid bias. However, the fact remains that the analysis is still conducted using only the cupper’s sense of taste. Cuppers are specially trained, and able to pick out the subtlties and nuances of different coffees, but their taste perception is still subjective, and extremely variable. Taste can be affected by anything from the cupper having a mild cold, to eating spicy food the night before, or even something as indirect as using fragranced cleaning sprays in the cupping laboratories. However, there are few alternative methods of analysis which would provide useful information. An analysis of the chemical compostion of the beans, for example, wouldn’t really be meaningful to the consumer. Instead, the cupper tests the coffee and grades it on acidity, body, fragrance and aroma, flavour and aftertaste, and overall balance, and gives it a grade out of 100.

This grading is then used to set the price of the coffee. Although the general global price of coffee is set on the New York stock exchange, this is not always an absolute, and there is plenty of scope for negotiation, particularly when coffee is sold by Direct Trade. As explained before on this blog, Direct Trade is an alternative trade model that, in effect, shortens the commodity chain by reducing the number of actors involved – basically cutting out the middlemen. Coffee roasters/retailers go directly to the producing cooperatives to purchase their coffee. This allows the farmers to not only receive a larger share of the final price, but also provides an opportunity for knowledge sharing. Cuppers can share their expert knowledge of the coffee’s flavours, and in turn, the quality, with the producers, helping the farmers learn how to improve their crop. This can be as simple as the cuppers claiming the coffee is overly sweet, for instance, meaning the farmers should not let the beans ferment for so long. It is often the case that within cooperatives who do not employ cuppers themselves, the farmers are effectively working ‘blind’. Most, particularly in Nicaragua, do not drink their own coffee, and so have no idea what it actually tastes like.

Nicaraguan farmers separate good beans from the bad on farms - in this photo, they would sell the coffee on the bottom but drink the bad stuff separated into the basket on the top.

Nicaraguan farmers separate good beans from the bad on farms - in this photo, they would sell the coffee on the bottom but drink the bad stuff separated into the basket on the top.

This lack of knowledge on the part of the producers provides ethical problems within the Direct Trade model. The coffee market is still very much skewed in the favour of the buyers. Coffee is produced in the third world and consumed predominantly in the first world, and so the power inequalities are obvious. Coffee is a cash crop; farmers often have no other income, and consequently are forced to sell their coffee for whatever price they can get. This fact, along with the lack of knowledge of the coffee’s quality, and also very little awareness of the global markets, the demand or the monetary value of their crop. Cuppers and buyers, on the other hand, are equipped not only with a vast knowledge of the coffee’s quality and value, and of the sorts of markets they intend eventually to sell to, but also with the advantage of choice. If they do not think a cooperative’s coffee is high quality, they are under no obligation to buy it. Therefore, the cuppers/buyers can effectively control the whole exchange, and effectively decide the incomes of all the farming families that have produced that coffee. This is not to say that all cuppers are determined to rip off, deceive and exploit the farmers, but simple economics dictates that it is never going to be in the interests of the buyers to pay more for the coffee than they actually have to.

Direct Trade does attempt to address this inequality by knowledge-sharing, as previously mentioned. There are farms and cooperatives in the producing countries, who have their own cupping laboratories and train and employ their own cuppers. Having someone from the cooperative with an equal knowledge of the coffee’s quality and value, who can also feed back this information to the farmers, is invaluable not only for improving the quality of all the cooperative’s coffee (assuming non-human, climatic agencies are also beneficial) but also as they provide the cooperative with more negotiating power when coffee is traded. This is starting to happen certainly within the bigger cooperatives but also on large, private plantations. There are some very obvious differences between Nicaraguan coffee production and Costa Rican here. In Costa Rica, more farms are privately owned, and the country is richer, meaning that most coffee farmers have access to better resources – such as the cupping lab. These farms sell their coffee to the first world buyers independently of the state-run cooperatives. As such, these plantation owners are trying to make a profit for themselves, rather than on behalf of a huge group of people – in a way, they have no choice but to learn about quality and the value of their crop in order to survive in the market. The cooperatives, particularly in Nicaragua, do much to protect the farmers and provide shared resources which farmers could not afford alone. But in some respects this also hinders them, because any profit made is shared out as well, and also detailed earlier, the quality of the coffee can vary so dramatically over a small region that no large cooperative can really hope to produce 100% high quality.

***

To complicate this situation further, there is the concept of consumer demand. I would argue that the vast majority of coffee consumers do not taste coffee and do not view its quality in the same way the cuppers do. We drink coffee for many reasons – the sociability of coffee shops, fashion, caffeine addiction and so on.

An iced 'coffee' with espresso, chilled milk, cherry syrup, cream and marshmallows. Good, but not really coffee flavoured!

An iced 'coffee' with espresso, chilled milk, cherry syrup, cream and marshmallows. Good, but not really coffee flavoured!

Often, what we drink bears little resemblance to the simply brewed cups in the laboratory – an iced mocha frappe with syrup and cream on top does not leave much opportunity for the taste of the coffee to shine through! When we can taste it, we buy coffee for the flavours we prefer on a personal level, and excellent quality coffee does not necessarily mean that every consumer favours that taste.

We also have very different ideas of what ‘quality’ actually means. My favourite quotation from one of my consumer focus groups is still the response, when asked to define quality, “er.. it doesn’t taste like crap?”. Branding on bags of coffee in the supermarkets, and in coffee shops will always inform the consumer that this is High Quality stuff. But it rarely tells you why it is high quality, because from the consumers’ point of view, how long the beans fermented for, or how thoroughly they were washed is not only not meaningful, it is largely irrelevant. The only thing we have to go on is the price and personal preference. There is also the tricky aspect of ‘ethical consumption’, where coffee consumers are deliberately buying Fair Trade or Organic coffee, and may well be assuming that Fair Trade equals good quality. Although the Fair Trade Foundation do assure us that their coffee is excellent, all the mark on the bag actually tells you is that the buyer paid $1.26 or more for a pound of it, and this is not the same thing at all. In a sense, the buyers and retailers of coffee are not sharing their knowledge and expertise of the commodity with their consumers either, and still leaves me with the question (for which I made myself somewhat notorious at another conference:) Why not let them drink crap if that is what they want??

All this leads to a very odd situation where the buyers and cuppers are effectively creating their own market. The farmers struggle to produce constant, consistant high quality, the consumers cannot and do not demand something which they do not really have much knowledge of. This essentially leaves the buyers/retailers carefully manipulating the branding of coffee to produce a new market controlled by neither producers’ supply nor consumer demand, but by an artificial and highly complex desire for ‘quality’. Most significantly in terms of knowledge-sharing and ethics, it is also a market where both the producer and consumer are in need of ‘education’ in relation to coffee and its quality.

Direct Trade then, does go some way towards bringing the consumers more in touch with the commodity’s producers. It does allows the producers a larger share of the price, and when expert knowledge of quality is shared between cuppers working at the cooperatives and the farmers themselves, it can help reduce the power inequalities during trade negotiations, far more effectively than with similar initiatives within conventional trade models. However, it is not a complete solution. Cuppers/buyers still have an unfair influence over the prices of coffee as a result of their greater product knowledge and market awareness, often leaving the producers unable to challenge them. When these buyers are setting the price for coffee without sharing their knowledge of its quality or value with the producers, then this trade model cannot be the most ethical or egalitarian. Further still, when faced with the idea that the demand for this quality may not actually come from the consumers, it raises further ethical questions about the nature of the whole cupping process, and whether or not it is actually necessary at all.





We’re going on a coffee hunt!

9 08 2009

“I do find the world of business fascinating,” says Peter as I try, somewhat confused, to explain why I am going all the way up to North Berwick, not far from Edinburgh, to buy Nicaraguan coffee, which actually came from Pumphreys in Newcastle in the first place.

I am too small, or at least, Doctor Coffee’s Cafe is too small. The cooperative in Nicaragua cannot sell me coffee directly, because it is simply not worth their while to export such small quantities. Instead, I tried Pumphreys, who do get Nicaraguan coffee – from Cecocafen -in stock. But again, Pumphreys do not sell enough pure Nicaraguan to make it worth roasting and retailing themselves. They sell huge sacks of green Matagalpan coffee to Howdah’s Tea and Coffee Company in North Berwick, who roast it to order, and will then sell it on to me, back in Darlington. This is just one example of why my Theory of Commodity Fishnets gets so complicated.

It is also an example of how so many attempts at ‘ethical’ trading are thwarted in this industry. I tried! I really tried! I am writing a paper at the moment for the ‘AcKnowledging Ethical Economies’ section of the Royal Geographical Society conference, and mine concentrates on the idea of Direct Trade. In simple terms, this just means coffee retailers are actually visiting the plantations and buying directly from the farmers, or at least, the cooperatives, and then roasting it themselves, straight to their customers. In academic terms, this serves to strengthen and shorten the links in the commodity ‘chain’, shares knowledge of coffee between producer and consumer and thus, theoretically makes trading somewhat more equal, and allows consumers to ‘engage’ more with what they are buying. There are of course, some flaws to this arrangement: namely, my issues with how much control and influence the buyers have. I don’t think this Knowledge is actually shared that equally, and we’re back to the subjective cupping-as-quality-control problem. But that is a whole other paper.

In economic terms, which for Doctor Coffee is more important, Direct Trade cuts out the middlemen. The less people there are in the chain, the less the money has to be shared. This can mean coffee is a bit cheaper for me, but also that the farmers actually get a bigger proportion of the price. I have managed this with my Costa Rican coffee. Cafe Cristina grow, process and roast the coffee and ship it to me, and I turn it into drinks in my Ape. Simples! But with the Nicaraguan stuff, this simplicity has so far eluded me. Instead, I have to pay the farmers, the Solcafe workers who process it, the importers and the roasters, and chase it around the country before I can actually use it to sell cappuccinos to the Darlington masses.

I would love to be able to tell you that this is why your average coffee is so expensive. But it isn’t the reason. A £2.25 cappuccino from Caffe Nero also includes the cost of the milk, cup, baristas’ wages, rent, electricity, tax, branding, insurance….I have plenty of overheads with Doctor Coffee’s as well, so I am not going to say exactly how much the Nicaraguan coffee works out as. Suffice to say though, the proportion of the price that actually makes its way back to the farmers in Matagalpa is depressingly small. And there seems to be very little I can do about it!

North Berwick

North Berwick

Matagalpa

Matagalpa





Blue Arsed Fly syndrome

16 07 2009

(bit of a personal blog this time – this is all about Doctor Coffee’s Cafe – exciting stuff coming soon!!)

I had to text Ol today apologising for being late for meeting him, because I was doing my blue-arsed fly impression. He didn’t get it. I meant, of course, rushing round in small circles hopelessly, and occasionally bashing my head into windows.
I am actually feeling very positive now, despite meeting Ol. (only in the sense that I dropped his beloved motorbike and scratched it, not realising how monstrously heavy it was and thus shattering my meagre confidence supplies with manual bikes… Specifically seeing him doesn’t really depress me that much. But anyway-) I feel as though everything is coming together finally, and it is exciting. I have a billion and one things to do this week, but for some naive reason, I feel I can handle it.
Doctor Coffee’s Cafe is nearing physical existence. What passes for my maternal nature is kicking in, and I feel it’s Birth is imminent. (it is my child, even if giving birth to it isn’t equally painful, it is certainly equally expensive, if not more so!). The Ape van has nearly been converted fully: over the last fortnight we’ve struggled to find it a suitable generator, and found one on the second attempt. We also bought it a mini fridge, a cash register, display jars and not forgetting of course, my beautiful wonderful shiny beast of an espresso machine, and grinder. The lovely Robin and Jamie at Protruck are bringing all these elements together into one glorious whole, and it should be done early next week!

Isn't it CUUUTE???

Isn't it CUUUTE???

On top of that, I have managed to procure some truly excellent coffee from Cafe Cristina in Costa Rica, and some gorgeous but unusual teas from Teapigs. I’ve also been practicing my cake making skills, sourced a garage in Darlington for the Ape to live in, I’m getting in customised aprons with the Doctor Coffee logo on, and attempting to get a trader’s license off Darlington Council.
The website is very nearly finished too… www.doctorcoffee.biz Carl has been helping a lot with little photo slideshows, but my own knowledge of cascade style sheets has vastly improved! The only things left to do are the Locations and Hire Me pages, which rely entirely on me knowing where I will be able to trade, which in turn relies on the traders’ license and/or Darlo markets, and also how far and fast the Ape will actually go when it’s fully laden with coffee.
We are still on a learning curve. Carl is being packed off to Pumphreys soon to get barista trained, and I am (STILL) having motorbike lessons to get my full license to actually drive the Ape. Despite disasters on more than one occasion, (two total mechanical failures on the part of Binky, one hospital trip and one embarrassing case of frustrated tears in full view of my instructor) -I am actually enjoying it. I certainly feel far more comfy on a bike than in a car!! Something about having the clutch in your hand, and being able to put your feet down to stop, seems infinitely more sensible to me. But that said, I’ve had a few off days and am still generally pretty hopeless particularly when it comes to coordination and losing first gear! Negotiating roundabouts in neutral doesn’t help either. And Ol won’t be letting me anywhere near his machine again in a looong time….(I quote: “So, is there anything else you want to break here before you go?”)
Miraculously, my uni work doesn’t seem to be suffering too badly. To my mind, it all seems a distant dream… Ah yes, I remember, I’m doing a full time PhD, aren’t I?  Fortunately, the business and the Phd are all cunningly intertwined, my coffee obsession has its uses! I can rant about Fair Trade quite happily whilst opting for ‘direct trade’ myself, for instance. But Peter and Matt have been very encouraging and reassuring on the uni front; the end of the dreaded, mind-numbing interview translations is in sight, and lo and behold, in the beginning were the words, and the words were “you must be ready to start writing up now!” I do wonder where he gets these funny ideas from… To this end, anyway, I am charged with writing my first chapter over the next couple of weeks. And two conference papers. (“Don’t think of them as papers, think of them as Powerpoint presentations! It sounds a lot easier!”). And I still have to chase up Coburg roasting company who aren’t talking to me. And edit all my fieldwork videos into something comprehensible. Again I say, who’s bright idea was this??
There is still much to be done, however, so in all this spare time I get around university, I have to find insurance for the Ape, (both vehicle and public liability), still chase up the Nicaraguan coffee, pass my damn bike test, get my traders license, convince Darlington market officers that they really do want me there as well as the burger van (ye gads…), finish the website, get some proper promotional material sorted, get Ok’d by environmental health, design graphics for the Ape and remember how to do latte art properly. Oh. and figure out how I am gonna pay for all this!! Not much then.
I am excited, I feel I can handle most of this, but I am exhausted!

APE. :-D

APE. :-D





Making sense of the Roaster/Retailer relationships: Caffe Nero

3 07 2009

My mission at the moment is to investigate all these ideas of quality and waste in the next stage of coffee production – I’ve seen the farms, now I’m supposed to be visiting the roasters. Easier said than done. I need to know: can roasters improve the quality of coffee? what do they actually do that adds value? what skills are required? What, if anything, is wasted during roasting, and how? what happens to this waste? Finally, and perhaps most specifically, I need to follow up with the retailers of this coffee – why do they choose this style of roast? What do coffee shop owners look for when they find roasters and coffee suppliers? What do they believe is a good quality roast? Is this even important to them?

I wanted to start with Caffe Nero, because in some respects I think it would be a simpler process, but also with perhaps clearer ideas of ‘quality’. Caffe Nero are alone amongst the big chain coffee shops in that they are the only chain which does not roast it’s own coffee; instead, Coburg coffee roasters do it for them. Starbucks has its own roasters, Costa has coffee roasted for them by another branch of the Whitbread group which is essentially the same company. Caffe Nero, however, pride themselves on selling ‘the best espresso this side of Milan’, have apparently designed their own secret blend and roast, but pay an independent company to actually supply the goods. I want to know why.

Coburg, (like many roasting companies in my experience so far), remain elusive. Consequently, the following train of thought is based almost entirely on guess work until I can actually get to see them in person.

Something like this.

Something like this.

I am very intrigued by the relationship between Coburg and Caffe Nero. There is a guy who works for Caffe Nero head office who I have spoken to briefly about all this. He is apparently a ‘buyer’ for the company, and has been for nearly ten years. In all other circumstances, coffee buyers are the people who travel out to coffee producing regions, engage in cupping sessions,  and suggest a price based on their judgement of the coffee’s quality. But if Coburg are roasting for Nero (and as far as I am aware, Coburg also import all this coffee, for Nero, their own label, and for other companies- most notably, Mokarabica, which Gusto Italiano use for their independent shop in Sheffield) – and the roast has been designed specifically for Nero which is what they claim, then why do Nero need a buyer themselves? And why do they need to employ one continously for ten years? What does that guy actually do?

Unless of course, Nero change not only the farms from which they buy their coffee from, but also the roast profile they/Coburg use for the Secret Nero Blend, on a regular basis. This then gives the buyer something to do, but it throws up more questions – do they change it because the coffee harvest varies so much? Can people tell if they have changed the coffee? I’ve never noticed, but then I do notice if it has been made well or badly, or just differently to usual. Am I tasting a difference in the skill of the barista in making the espresso, or a difference in the roast and origin of the coffee itself?  Essentially, I still need to ascertain how important the roasting is to the taste of the final product. Does roasting well or badly, enhance or decrease the quality? And how exactly do you roast badly anyway?

As I said, so far, I haven’t heard a squeak out of Coburg, despite repeated attempts to go visit them. So, I turned my attention to figuring out what Caffe Nero managers actually know of the roasted coffee they serve every day. When I worked at Durham’s Caffe Nero branch, I askedthe manager where the coffee came from. He told me a company called Rizzi roasted it, and he reckoned it came from the Isle of Wight. This worried me a great deal when I first started this project – how on earth was I going to research on the Isle of Wight? Could I commute from Darlington?? I also found virtually nothing during google searches for “Rizzi”, and especially not when looking for links between coffee, Rizzi and Isle of Wight. In fact, it is very nearly a googlewhack. The only reference is to a Mr Mike Rizzi, who is a member of the Isle of Wight fencing club. And even more bizarrely, judging by the dates, I may even have met the guy when I used to fence at competition level. Utterly surreal. But aaaanyway….

By the time I worked at Darlington’s branch of Caffe Nero, I’d been promoted to Shift Leader. I asked the Darlington manager if she knew where the coffee came from, and she told me to just have a look when I had to open up the shop and take deliveries the next morning. Coffee arrived: in unmarked silver sealed bags, in an unmarked box with only the Use By date stamped on it. Not helpful. Further digging eventually led me to discover that Rizzi IS actually a coffee roaster, but it hasn’t existed as a company for many years. It is now owned entirely by Coburg. And they are not in fact based on the Isle of Wight, but on the Isle of Dogs – ie: Woolwich. Much easier to get to. The manager of Durham’s Caffe Nero is a Geordie, and I guess anything that far south is indistinguishable and Foreign. But it does not suggest a particularly close relationship between Nero’s retail staff and the roasters.

I have been contacted by someone who works at Caffe Nero, and has managed the seemingly impossible – visited the Coburg roasters. Given her current position, I will keep her anonymous. But interestingly, she was not very impressed. I quote:

“The guy that showed us… round, really didn’t know his stuff about coffee, he knew about prices, and what they were doing, but not about taste,seasonality, blends etc. I thought as a roaster, who stocked and roasted … he would be more knowledgeable on it. … I do know that Nero make up at least 75% of their [Coburg's] business though. … their own brand coffee is pretty poor, and I don’t think they sell that much as only a small part of the warehouse is dedicated to its storage.”

She went on to say that the Nero coffee is roasted very quickly at extremely high temperatures (“blast roasted”) and can then be stored for up to a year before arriving at the Nero stores. Neither of these two facts suggest excellent quality to my knowledge. Sure, Nero prides itself on its ‘Italianess’ which usually means roasting the coffee to espresso strength, which is very dark, but it shouldn’t mean burning it. I was also taught (during the Speciality Coffee Association of Europe’s roasting workshop) that master roasters identify flavours within different batches of coffee – based on the altitude and year and geographical location – which can then be brought out and highlighted by roasting in a specific way. Even if Nero’s coffee is not blast roasted exactly, surely it should not be all roasted in the same manner, given that each batch from each harvest would be subtly different?

I cannot verify any of this yet until I actually visit Coburg for myself. Until then, I can only learn through comparisons. I know for certain that the independent roasters, Pumphreys in Newcastle, consider coffee roasting to be a highly skilled art. I’d love to know what they think of large scale roasting for a large chain, as with Coburg and Caffe Nero. What do they do differently, and why? For further comparison, there is of course, Starbucks, who do have their own roasting company within their vast empire. If Coburg are being so elusive, I imagine I would have major problems trying to visit Starbucks; instead, I can quote from Joseph Michelli’s exceedingly unctious book “The Starbucks Experience – 5 Principles of turning Ordinary into Extrordinary”:

There is no hidden inferior material at Starbucks. On the contrary, Starbucks epitomizes a company that has acheived amazing success by not compromising on quality. … The mission statement asserts that Starbucks partners will “apply the highest stardards of excellence to the purchasing, roasting and fresh delivery of our coffee.” To that end, Starbucks do what is necessart to meet or exceed their quality standards… The leaders are constantly researching and developing technologies and systems to improve the consistency of the company’s roasting process and the freshness of their coffee.

But that is it. That is the only reference to roasting in the whole book (and yes, I did actually endure reading the entire, excrutiating lot of it.). Roasting at Starbucks is performed, somehow, to high quality standards. Apparantly. But what those standards are, and how you actually go about acheiving them is not mentioned. Maybe roasting is such a skilled art, that to preserve its magic, it has to remain mysterious? We shall see!





Debunking Fair Trade – again.

4 06 2009

Interesting chats with a newly-found coffee academic the other day made me realise – I’ve never yet written about Fair Trade coffee on here. Sure I’ve mentioned it quite a bit in passing, but I think the reason why I’ve not tackled the subject properly is because I am not entirely sure what I think about it.

Get past all the emotive gumpf, and Fair Trade is actually a pretty simple concept. It is a price guarantee: workers on Fair Trade cooperative farms can never receive any less than the Fair Trade rate of $1.26 per pound of coffee they produce. It is the bear minimum that can be paid. On top of this, the label also commands a $0.10 per pound ’social premium’ which goes to various development projects in the communities affected. Inside a coooperative, all members get to vote on how this money is spent. Apparently.

Given that in the past two decades, the global price of coffee has fallen below the cost of production, guaranteeing the minimum price is a great help – and since this price is set before the coffee is harvested, it is a reassurance, a return on the investment. It is also theoretically egalitarian; if everyone in the coop gets paid the same, there shouldn’t be any power struggles within the cooperative, and better still, the whole group gets to decide how to spend the social premium on projects that in turn, benefit the whole community. I have no problem with any of this.
 
There is obviously some flaws, however. Firstly, the Fair Trade Foundation do not certify individual farms, only cooperatives. There are many advantages of joining a cooperative anyway, but for those few independent farmers, this means that their own prices are never guaranteed, and there is no incentive to go it alone, to make your own profit or to encourage any competition. Look at me, good little capitalist…. That again, may not always be a bad thing. Certainly left-leaning Nicaragua has a long history of cooperative working and communal living, which suits this trade model. However, coffee growing is not restricted to Latin America.In parts of Africa, coffee growing operates on a tribal basis, on land shared amongst vast extended families. These too, do not get Fair Trade status, apparently because they lack the democratic element required for the social premium system. Which begs the question: Who are the Fair Trade Foundation to dictate how third world farmers should organise themselves?

Fair Trade is a price guarantee; however, it does not, and has never claimed to be a living wage. In real terms, the minimum the farmers can expect is $126 for a 100lb sack of coffee. This sounds a lot, until you realise that some farmers (like Bernabe in La Corona, Nicaragua where I stayed) are only producing 15-20 sacks a year. At the Fair Trade price, this means he could only get $1890 a year to support his family of twelve. This is not sustainable. Sure the cooperative uses its Fair Trade money to invest in community schools, electricity supply, clean water and so on, but realistically, these families still have to eat!

My biggest concern about Fair Trade however, is the aspect of coffee quality, this slippery concept which seems to affect every possible area of coffee production and retail. In the past few years, the global price of coffee has increased again, and the average is now $1.40 per pound. This alone makes the Fair Trade price irrelevant. First World buyers from big, international importing companies can and will pay considerably more for what they judge to be excellent quality coffee. I visited farms, even tiny, impoverished farms, who were selling coffee at $1.80, $2 a pound, entirely because it was really good stuff. But these people weren’t always rich, because they were only producing such small amounts of this coffee. This excellent quality coffee, when sold in the UK would not have the Fair Trade label on it however, because it was not sold at the Fair Trade price. I was always very cynical for example, about Caffe Nero’s claim that they don;t have the Fair Trade logo because they pay “better than fair trade prices” for their coffee. Now I am starting to realise what that actually means.

I have always been a horribly good little Guardian-reading ‘ethically-aware’ consumer, and always bought Fair Trade coffee unquestioningly. And to be fair, most of it was pretty good in my uneducated, non-gourmet opinion. I am not a coffee cupper. However, the Fair Trade label, and for that matter, the organic, Rainforest Alliance or Bird Friendly labels tell you absolutely nothing about what is inside that bag of coffee – only how it is grown, not what it tastes like. What is actually happening, somewhere along my tangled commodity fishnets, is that good quality coffee is sold at good prices, and marketed minus Fair Trade label. Then, the farmers in Fair Trade certified cooperatives are selling all the lower quality coffee that can’t be sold for high prices, off to Fair Trade buyers, meaning that the coffee with the Fair Trade logo is potentially of far lower quality than the non-labelled stuff.

By buying Fair Trade unquestioningly, we are therefore sending a message back to the international coffee buyers that there is a higher demand for this stuff. They of course, are keen to pay the lowest price they can for their coffee, and so are demanding more, lower quality but Fair Trade priced coffee from the farmers. Even though this price is guaranteed, it still potentially screws the farmers, because they could get a lot more money for higher quality coffee – if people would actually buy it at the other end of the chain. But we don’t, because we believe that anything that’s not Fair Trade must therefore be Un-Fair Trade. We are inadvertantly driving down the price the farmers receive, and also, driving down the quality of the coffee we consume.

(Obvious example of this: McDonald’s new McCafe’s -uuuuuuuuurgh- are promoting the hell out of serving you Fair Trade, 100% Arabica Latin American coffee. To me, this immedietely screams: “we’re gonna pay the bear minimum we can, steal as much of Starbucks’ market as we can, and still claim ‘ethics’”)

On the other end of the scale, the really, really bad coffee is still ‘wasted’ in a sense. Even though Fair Trade guarantees a minimum price, it does not guarantee a buyer. If the coffee is truly awful, the farmer may be stuck with no buyer at all, if the buyers are not willing to pay the Fair Trade minimum. Those locked into a Fair Trade certification contract cannot legally sell coffee for less than the $1.26, and if they can’t find a buyer willing to pay this price, their year’s crop ends up as chicken feed.

The problem seems to lie in the consumer awareness in this, and other consuming countries, which can in turn be blamed on the marketing and labelling we see in the supermarkets or coffee shops. There is little to no price differentiation any more in regards to the coffee’s quality. Fair Trade still usually costs a little more than non-fair trade, (this extra is NOT passed on to the farmer) but from the consumers point of view, we can’t see which coffee was bought for $1.80 a pound, and which was bought for less than the Fair Trade price. We either play it safe and buy Fair Trade, or we are forced to trust the ethics of the brand, and believe that when they say it’s ‘ethically sourced’ and excellent quality, it actually is.

I don’t have the answers to this. I can’t advocate buying solely Fair Trade coffee, because it may not be beneficial any more. I think the best solution is to remember that coffee is a very difficult, unpredictable, resource- and labour-intensive commodity to produce, that it is only produced in developing countries, and that it has to travel half way round the world before it gets to you. Therefore, it is always going to be expensive. Accept that, and then pay a good price for the sort of coffee you actually like drinking – ignore the guilt-trip labelling and just enjoy! 





Caffe Culture 2009

22 05 2009

This week I toddled down to the 2009 Caffe Culture Show, at the Kensington Olympia in London. Caffe Culture is a huge trade fair for the coffee shop and cafe industry, and although obviously aimed at the retail side of the industry, there were plenty of coffee roasters there trying to find new customers. It was these I aimed to talk to – the next step of this project is finding the people who actually buy in the coffee from the farms I’ve visited, and simply asking, why do they buy this stuff? What is it that makes Cecocafen’s coffee better than all the other stuff in Nicaragua? And so on.

Muchly easier said than done.

Firstly, as always, I nearly had a heart attack when I found out how much a pre-9.30am travelcard now costs in London (£15??). Then I got lost somewhere round Earl’s Court. Then I got chatted up by an ancient Latvian piano tuner with REALLY bad breath – (Sorry, Mr Boris Knarr, but I don’t think I will be calling you when you get back from St. Petersburg in a few weeks….!) But there we go – nothing unusual, a pretty average morning for me!

But when I finally got to Olympia, Coburg Coffee Company (who roast for Caffe Nero) were nowhere to be seen! This was not helpful, given they were my main reason for going. This was also strange because I could have sworn I saw them in the line up on the Caffe Culture website, they were there last year, and all the rest of the usual suspects were there. I mooched about scabbing as many free coffees as I could (and cookie crumbs, and chocolates, and fruit smoothies, and iced coffees, and disgusting neon coloured energy drinks and even an icecream!) whilst soaking up the atmosphere.

This is, admittedly, the only trade fair I’ve been to so I don’t know if this is typical, but even despite the hyper caffeination of most of the attendees, the whole event felt oddly laid back. Everyone there was trying to sell you something, but not aggressively. Only a few of the stalls stood out – as ever, La Spaziale, the espresso machine makers, dominated the right half of the hall, with lots of lovely, cripplingly expensive coffee machines (“As used in the World Barista Championships”!). Matthew Algie (a roasters) covered their stall with black chalkboard and every time I went back, it was covered with different graffitti and coffee-related doodles. Beyond the Bean, who do a bit of everything also had a huge, cheerful stall as well (with lots of freebies) but everyone else just made do with their little red cubicles, relying on their name printed above them as their means of identity. This is why I spent a good ten minutes chatting to a bloke from E-Lites. He was sitting in a stall with “Electronic Cigarettes” above his head. Utterly bizarre.

I felt odd walking round with a badge saying “researcher” on it because this denoted me immediately as “non-customer”. Nevertheless, the vast majority were very happy to talk to me, with a couple of exceptions. Lincoln and York Coffee Roasters were not the most helpful, and neither were Darlington’s Coffee Company – sadly named after a bloke called Mr Darlington, and not because they are based down the road from me! However, I had a lot of fun chatting to others; I admired some lovely shiny steampunkish espresso machines from Fracino, sampled a lot of very fine chocolate from Montezuma’s, and amazingly for me, I got very excited about finding teapigs a really good, funky company who can get me proper Andean Yerba Mate! This does a Happy Bel make. I talked to a LOT of people about biodegradable coffee cups and so on as well. At one stage I was debating whether to research more about coffee cups, as it is the most obvious form of waste from the retail coffee industry. These were all biodegradable and made from recycled materials, and the cake slice trays and sandwich boxes were made from some form of sugar cane by-product. Impressive, but there is a limit to how much paper-cup-related sales pitch I can take in!

There were also plenty of talks, including the SCAE workshops (barista training, roasting etc which I went to last year and therefore avoided this year) and business seminars. I sat in on a few of those (for tips on Doctor Coffee’s Cafe of course!). Deborah Meaden did one! Explaining why hosting the Macmillian cancer charity’s Big Coffee Morning makes sense for your business as well as being a generally good thing to be involved with. James Hoffman was on his Square Mile coffee stall, as the only “coffee celebrity” there, although I am sure I saw Gwilym Davies wandering around too.

So, did I actually acheive anything useful for the project? Well yes. The two most friendly and helpful companies I talked to were Union coffee roasters and Matthew Algie. I actually met one of the buyers from Union, Jeremy Torz, which is exactly what I needed. I explained I was studying ideas of coffee quality, and that I’d been out on farms (coincidentally, his colleague was out in Matagalpa recently too) but wanted to chat to roasters and see if their views of what coffee quality is, differed at all. He reckoned it shouldn’t. Good quality coffee roasters go on “origin trips” – actually visiting the farms they are buying from, in one big happy, consistent joined up industry. Which is nice if it actually happened – but my experiences in Central America lead me to believe otherwise. This surprised him; Union prize themselves on working with the producers so that the coffee is not only high quality, but sustainable as well. If anything, this made me more determined to find Coburg, just to see if this idyllic-sounding method actually pans out with a such a large company. For Jeremy, however, quality meant a lot of factors in harmony with each other, but most importantly is the altitude the coffee is grown at. On the stall, there were samples all from the same region in Guatemala, but from different heights. Roasted to perfection, even I could tell the difference. The higher the altitude, the better tasting the coffee. But surely it’s not that simple?!

200520093701It is not, according to people from Matthew Algie (and fortunately for my project). You can still have great quality green coffee, and decrease it’s quality by roasting it badly, and so on. Under a chalked-on caffeine molecule diagram, someone had written out a coffee roasting how-to on the wall of their stall, complete with details of the actual chemical reactions going on inside the bean. I stood their gazing blankly at the wall, until someone approached me, ‘Ari’ made me a (*very* good) coffee, and said “Oh you must come up and spend a day with us! Talk to…. she’s our master roaster”…. Matthew Algie are based in Glasgow, which makes life that little bit easier. I hope they intended me to actually take them up on the offer!!

So, a little acheivement, and a lot of fun. And hopefully by the next Caffe Culture, I will be in business with Doctor Coffee’s Cafe so I can actually particiate properly!





Mid Point Conference

3 05 2009

Last week (30th April) we all had to troll down to the Royal Geographical Society in London, to present papers about our findings at the half -way point in the Waste of the World program. This was a lot of work. Here is mine, Anna and Joby’s conference presentation.

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